Terry S Sdj

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Verified Reviewer
| map-marker Phoenix, Arizona

First and last time i worked

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I worked for old country buffet for 20 years in phoenix az and they still owe me money..the phone number for main office has been disconnected and no email address. I've been on this journey of trying to talk to someone for along time..time to sue.
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Loss:
$1000
Cons:
  • Cheats

Preferred solution: Re compensation for the hours I worked

User's recommendation: Don't even waste your time

Anonymous
map-marker Auburn, Alabama

Rude manager

Manager screamed at me calling me old and stupid. The whole restaurant was looking. So embarrassed. I said something to her about being rude by walking in front of people and wiping counter down. I did not say it in front of anyone or did anyone hear what I said she walked up screaming telling me to get the *** out telling me I was old and stupid.
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User's recommendation: If your over 50 you might want to rethink your choice

Momina Sks
map-marker Auburn, Alabama

Rude manager hateful mean

The manager Kenna was wiping the food case around she would keep wiping walking in front of customers I and other customers would try to get something she would get in front of them and had to around her several times then once again when you tried to get something she was In the way again. I told re she was being rude getting in the way.

I did not scream nor did a customer here what I said. I started walking off. She starts walking behind told me she was the Manger and I could get the *** out. Started screaming I was old and stupid.

I did call her a *** Not that it was right, but she screams *** get out, and tells me again I'm old and stupid screaming at me. That was no way to handle this situation. I've worked in the same kind of food service. Regardless what I said there was no need to scream in front of everyone and start calling people old and stupid.saying she was there first she was doing her job.

She could have done her job without getting in the way, and blocking others. I would go past her two items away to try to get away, and she still walked over and got in the way and started wiping there. I felt like she was purposely getting in the way. I was like am I getting punked here or something.

Then after I told her she was be rude. She exploded. I'm going to make sure I tell all my friends anyone who will listen about this. Not to go back in there.

I'm going to flood Facebook and all other pages. I won't stop until she gone. I will make flyers, make calls. I'm a relentless kind of person when I've been done wrong.

May not mean a damn thing to you, but I will make a difference in your Auburn Alabama store. Kenna doesn't have what it takes to be manager.

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User's recommendation: Do not go to Auburn Alabama old time country buffet.

Terry S Hpe

Was a worker

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After 20 years of working for this company they closed the doors on us and offered us nothing in return. In the 20 years they treated me badly stole money from the company and I witnessed it all...I want to file suit against this company.
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Pros:
  • Leaving the place eating some other place

Preferred solution: Let the company propose a solution

User's recommendation: Don't go here

Terry H Bbr

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Verified Reviewer

Not giving senior discount

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I was not given a complete senior discount
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Preferred solution: Let the company propose a solution

Sharon O Egi

Help needed

I work for a government agency and am attempting to obtain some pay verification. I keep getting referred to a 3rd party verifier, but due to confidentiality we are not allowed to use a 3 rd party. Is there a fax number I can send this request to? Thank you Sharon Ochoa QRS with the Co of San Bernardino, Ca
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Sheena W Lfg
map-marker Newark, Delaware

To get my paystub

Hi my name is sheena williams and i trying to get my paystub and i cant get and im getting the running around from the manger
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Preferred solution: Paystub

Eric C Qee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

We didn’t receive a pay check

Waiting on are money We need it bad
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Anonymous
map-marker Allentown, Pennsylvania

Do not eat there

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The food was cold. When manager or chef came over he called me sweetie. How sexist. I told about the cold food. The food also looked cold. It needed to be warmed up.
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Anonymous
map-marker Allentown, Pennsylvania

Do not eat there food col

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The food was not hot. The manager/chef called me "sweetie", not very professional
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Fred U Glm

Double charge for same meal

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Wife try using her card it was decline but somehow still took money i used my card tp pay for meal it was on dec 19th took place in eau claire wi old country buffet customer serivce to reslove issue sucks cant hold of anybody
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Loss:
$33
Pros:
  • Very good food
Reason of review:
Problems with payment

Preferred solution: Four free meal tickets to old counrty buffet 2 for lost and 2 for tring hold of anybody

1 comment
Machele Imf

Dispute the charge with the card issuer.

Cameron S Dna
map-marker Deer Valley, Arizona

Complaint

Racist. I was served a tiny piece of steak. So was my daughter while other Caucasians were served full steaks. I approached the manager and explained to him. Instead of saying, here let me get you a steak, he just flat out said I can get you a refund right here and pointed towards the register. And then we just left. No explanation no reason given to us. And this was in Christmas day.
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Pros:
  • Leaving the place eating some other place
Cons:
  • Bad company within it self
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Machele Imf

Everything is "racist." Tired, silly accusation, the meaning of which is now devoid of any basis in fact. The manager probably just didn't wish to argue with someone so obviously accusatory and offered to refund your money. Time to get that chip off your shoulder.

Sharon B Crp
map-marker Highland, Indiana

Nice place food is Pretty good

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okay the Country Buffet in Highland Indiana said that the military only get a 15% discount that's an everyday discount and that also includes Monday. Monday is supposed to be a better discount than the rest of the week so are they wrong. Did the military Monday change
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Reason of review:
Pricing issue

Preferred solution: Price reduction

Anonymous
map-marker Lancaster, Pennsylvania

Avoid it !!!

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The Harrisburg restaurant used to be excellent ! Now, it is much less than mediocre! Foods are of very low quality, and very poorly prepared. They have definitely lost my business.
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Reason of review:
Bad quality
Tracy Egv

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Verified Reviewer
| map-marker Los Angeles, California

All Bad

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79 and Bell Glendale AZ 85308. The air conditioning is broken (keep in mind it is 108 degrees today). The ice cream machine is not working at least the chocolate ice cream. The beans on the taco bar were uncooked hard and cold. The gravy was brown water with small bubbles on the top. I want my money back. I did speak with the manager by phone which is why I am writing this email. He advised me I should have said something while I was there.
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Loss:
$23
Reason of review:
Air not working

Preferred solution: Full refund

Cynthia Tip
map-marker Stafford, Virginia

Very Disappointed

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My son and I went to Old Country Buffet in Woodbridge Virginia and it was not good. The food tasted very old and our sever was no help. Also, when we were at the cash register we were asked if we wanted a to go cup, there was no mention that the to go cup was a .99 cent upgrade. While we were there I didn't feel comfortable asking for a manager. When we got home I called and talked to a manager named Miles who offered 2 free lunches, unfortunately we don't go there often. I hope that my comments will help.
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Loss:
$30
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

About

Related Companies

Ryans Buffet, Hometown Buffet, Fire Mountain, Tahoe Joes

Summary

Old Country Buffet is a part of Buffets, Inc., with corporate offices in Eagan, Minnesota, - company that owns American national chains of buffets. The company was founded by Roe Hatlen and C. Dennis Scott in 1983 and now it is a chain of restaurants in USA operating 168 locations.
Old Country Buffet offers refined delicious foods and prepared meals for customers. The variety of menu can amaze the most refined gourmet. Old Country Buffet provide high quality food at affordable prices in a family friendly atmosphere. Old Country Buffet delicious grill menus and variety of hot vegetables, fresh salad bar and s dessert bar are appreciated by about 150 million visitors every year.

Old Country Buffet reviews and complaints

Old Country Buffet is ranked 308 out of 2825 in Cafes, Restaurants and Bars category

Area Served

USA

Payment Methods

MasterCard

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